Start. Stop. Transfer.
Whether you are moving your home or business, moving is never easy. Thankfully, London Hydro makes it as simple and straightforward as possible to open a new account, cancel an existing one, or transfer your service within our jurisdiction.
Open a New Account
Moving to London and need to apply for hydro and/or water service?
Cancel My Account
Moving outside of London or simply need to cancel your account?
Transfer My Account
Moving but remaining within the London Hydro jurisdiction?
Sign Up to Be a MyLondonHydro Customer
The advantages of being a MyLondonHydro customer go beyond opening, closing or transferring an account. You’ll have instant access to your energy usage data, current account balance and payment records 24 hours a day, 7 days a week.
You’ll be able to access and manage your energy usage on a daily and even hourly basis so you can reduce consumption and lower energy bills. And you’ll be able to go with the paperless billing option to eliminate printed monthly statements.