Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with London Hydro.
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Conditions of Service
London Hydro is committed to supplying our customers with a safe and reliable source of electricity.
Our Conditions of Service is a legal statement that addresses our operating practices, types and levels of service available to our customers within our service area, and our connection policies.
Appendices
Below is a list of the appendices from our Conditions of Service that will provide you with background information on specific sections.
These appendices are directly from the full Conditions of Service document.
| Appendix A | Commercial Charges for Electric Servicing |
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Appendix B |
Disconnection and Reconnection of Residential Meters and Service Cables |
| Appendix C | Low-Voltage Electric Metering Requirements |
| Appendix D | Engineering Instruction E1-4 R7 |
| Appendix E | Interval Metering Policy |
| Appendix F | May 2019 Rate Order |