Conditions of Service
London Hydro is committed to supplying our customers with a safe and reliable source of electricity.
Our Conditions of Service is a legal statement that addresses our operating practices, types and levels of service available to our customers within our service area, and our connection policies.
Below is a list of the appendices from our Conditions of Service that will provide you with background information on specific sections.
These appendices are directly from the full Conditions of Service document.
|Commercial Charges for Electric Servicing
|Disconnection and Reconnection of Residential Meters and Service Cables
|Low-Voltage Electric Metering Requirements
|Engineering Instruction E1-4 R7
|Interval Metering Policy
|May 2019 Rate Order