I want to START service.

If you are applying for a new hydro and/or water service account, you can manage this through your MyLondonHydro account:

• Login to your MyLondonHydro account 
• Click on the Move In/Move Out/Transfer link
• Follow the step-by-step screens that will guide you through the process.
   

Adding someone to your account?

Please fill out the Application for a Secondary Applicant form, and send us the completed form with two pieces of photo I.D. by:

• Email: BillingSupport@LondonHydro.com
• Fax: (519) 661-5838

Any additional questions, contact our Customer Service Centre at (519) 661-5503 from 8:30 a.m. to 4 p.m., Monday through Friday and we will gladly walk you through the process.