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Safety
At London Hydro, safety is our first priority. Our commitment to safety not only extends to our employees, but to our customers as well.
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Your Safety
Find out how to stay safe around electrical hazards in and around your home.
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Community Safety
What you need to know about lightning safety and staying safe around electrical equipment/areas in your neighbourhood.
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How to Stay Safe During a Power Outage
Are you prepared for a power outage? Here are some simple ways to be sure you’re prepared.
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Farm Stray Voltage
Learn about stray voltage and how to request an assessment for your farm.
Need to report an electrical emergency?
If you see a potential electrical danger, such as tree branches on powerlines, downed powerlines, or leaking transformers, please contact London Hydro's emergency line as soon as possible so we can fix it.
Call: (519) 661-5555
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Outage Notifications
Stay informed about power outages that affect you. Log into your MyLondonHydro account and register for Outage Notifications.
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Outage Map
You can view any power outages throughout London by viewing the Outage Map. Click on the affected area to see the estimated restoration time and number of customers affected.