Billing & Payment

We're Here to Help

Billing and payments can be complicated. Below you will find the information you need to help you understand your bill, the programs that are available to you and right payment choices for you and your family. 


Sample London Hydro Bill

About My Bill

Knowing how to read your bill is important. To make it easier for you, we've broken down the different parts of a bill for you.
Elderly woman drinking a cup of tea

Assistance Programs

When bills are piling up, there's help.
Woman looking at mail

Billing Inserts

Find out about programs and industry news through our billing inserts - online!
Contractor knocking at the door

Energy Retailers

You're free to choose your electricity supplier. We want you to know how it works.
Woman using her phone to pay online with her credit card

Payment Arrangements

Making payment arrangements is quick and easy through MyLondonHydro.
Woman paying online with her credit card

Payment Options

We want to make paying your bill as seamless and easy as possible.