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As of May 1st, 2024, residential and small business customers can choose between three price plans: Time-of-Use (TOU), Tiered, and Ultra-Low Overnight (ULO).
Customers can use London Hydro's Price Plan Calculator to automatically compare the plans based on their actual usage and easily switch between them.
If you don't have a MyLondonHydro account or access to London Hydro's mobile app Trickl, you can switch price plans by completing an election form {hyperlink election form} or by contacting us at (519) 661-5503, Monday through Friday, 8:30 am - 4 pm. If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
Tiered Pricing is broken down into set amounts of electricity that may be used at a specific rate; once this set amount is exceeded, the rate changes to a more expensive tier. Tiered pricing is generally updated annually on May 1 and November 1.
As of May 1, 2024 - October 31, 2024, Tiered prices for residential customers are:
First Tier - Up to 600 kWh | Second Tier - More Than 600 kWh |
10.3 cents per kWh | 12.5 cents per kWh |
Tiered prices for non-residential customers are:
First Tier - Up to 750 kWh | Second Tier - More Than 750 kWh |
10.3 cents per kWh | 12.5 cents per kWh |
| Rates Effective May 1, 2024 - October 31, 2024 | ||
Electricity price (TOU or Tier or ULO) | Peak TOU Rate | per kWh | $0.182 |
Mid-Peak TOU Rate | per kWh | $0.122 | |
Off-Peak TOU Rate | per kWh | $0.087 | |
First 600 kWh Tier | per kWh | $0.103 | |
Second >600 kWh Tier | per kWh | $0.125 | |
On-Peak ULO Rate | per kWh | $0.286 | |
Mid-Peak ULO Rate | per kWh | $0.122 | |
Weekend Off-Peak ULO Rate | per kWh | $0.087 | |
Ultra-Low Overnight ULO Rate | per kWh | $0.028 | |
Delivery | Fixed Monthly Charge | per month | $29.67 |
Rate Rider for Recovery of Advanced Capital Module (2024) | per month | $0.04 | |
IESO Smart Metering Entity Charge | per month | $0.42 | |
Rate Rider for Disposition of Account 1509 (2024) | per month | $0.01 | |
Rate Rider for Disposition of Global Adjustment Account (2024)* | per kWh | $(0.0085) | |
Rate Rider for Disposition of Deferral/Variance Accounts (2024) | per kWh | $0.0051 | |
Rate Rider for Disposition of Capacity Based Recovery Account (2024)** | per kWh | $(0.0002) | |
Network Charge*** | per kWh | $0.0105 | |
Connection Charge*** | per kWh | $0.0080 | |
Adjustment Factor Charge**** | per kWh | kWh x 0.0288 x Electricity Rate | |
Regulatory | Wholesale Market Service Charge*** | per kWh | $0.0041 |
Capacity Based Recovery | per kWh | $0.0004 | |
Rural Rate Protection Charge*** | per kWh | $0.0014 | |
Government | Administration Charge****** | per month | $0.25 |
HST | per bill | 13% | |
Ontario Electricity Rebate | per bill | (19.3%) | |
*Applicable only for Non-RPP Customers
**Applicable only for Class B Customers
***In calculating your bill, your consumption amount will be adjusted to account for heat loss. When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment such as wires and transformers consume power before it gets to your home or business. The adjustment factor accounts for these losses.
****Adjustment Factor Charge is kWh x 0.0288 x Electricity Rate. For Example: 200 kWh x 0.0288 Adjustment Factor x Electricity Rate = 5.76 kWh x $0.151/kWh = $0.8697.
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With TOU prices, the price depends on when you use electricity. You can help manage your electricity costs by shifting your usage to lower price periods when possible.
There are three TOU periods:
People use electricity differently depending on the season, so the TOU price periods are different in the winter than they are in the summer.
With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
In the winter period (November 1 – April 30), the Tier threshold for residential customers is 1,000 kWh so that households can use more power at the lower price. In the summer period (May 1 – October 31), the Tier threshold for residential customers is 600 kWh.
For small business customers, the Tier threshold is 750 kWh all year round.
Tiered prices give you the flexibility to use electricity at any time of day at the same price, although that price will change if you exceed the threshold during the month.
Like TOU, ULO prices depend on when you use electricity. This price plan is ideal for those who can shift a significant amount of their usage to overnight.
There are four ULO price periods:
The ULO price periods are the same in the summer as they are in the winter. On weekends and holidays the cheapest rates are in effect all day. View the Holiday Schedule for Time-of-Use and Ultra-Low Overnight.
Fill out the form below and have one of our customer service representatives reach out to you with more information on the regulated price plans. They will provide you with information to help you choose which plan will work best for your unique lifestyle.