Director, Information Systems

Bring your IT expertise and thought leadership to London Hydro – London, ON

A business professional with 5 to 8 years of relevant IT experience in a mid-to-senior management capacity, you combine strong technical knowledge of computer applications such as SAP with a solid understanding of the electrical utility market. As Director, Information Systems, reporting to the VP, Corporate Services, you will provide strategic leadership on projects and application support.

Key duties and responsibilities of the Director role will include:

  • Contributing to strategic direction/plan, roadmap, and business plan of London Hydro’s IT landscape, including emerging technologies.
  • Selection and application of appropriate computer technologies, ensuring compatibility with existing technologies, including SAP, Itron, Intergraph, Green Button, and Mobility/Web.
  • Managing the Project Management Office and/or application support group, including internal and external London Hydro staff.
  • Program management from initiation through implementation, including strategic planning, business case application, budget preparation and management, quality assurance and testing management, resource management (internal and external staff) through to project completion.
  • Development of business cases, including ROI / NPV analysis.
  • Preparing regular status reports of ongoing projects and support activities for the Executive and Steering Committees.
  • Managing service level agreements, hardware, and software selection, consulting services, and supplies.
  • Leading the development and evaluation of Requests for Proposals for IT project-related services.
  • Developing annual operating and capital budget preparation for IT applications.
  • Adhere to all Occupational Health and Safety Act rules and regulations, the IHSA's Electrical London Hydro's health and safety program.


The qualified Director we seek must be able to meet the following requirements:

  • Successful completion of a Computer Science, Engineering, or Business degree from a recognized university.
  • A PMP certification is preferred; furthermore, an MBA would be an asset. 
  • 5 to 8 years of relevant IT experience in a mid-to-senior management role.
  • Successful, demonstrable record of significant achievements in the Information Technology field.
  • Strong oral and written communication skills.
  • Strong technical knowledge of computer applications: SAP, Intergraph, Oracle Database,  Webtools (.net), JD Edwards, and Mobile Apps.
  • Strong knowledge of the Electrical Utility market, including Smart Meters, Time-of-Use Billing, Meter Data Management/Repository, Retailer and Wholesale Settlement, Distribution System Automation, Demand Control, and Outage Management, and Geographic Information Systems. 
  • Business savvy, including business planning, business case analysis, and ROI/NPV analysis.

About London Hydro

For over a century, London Hydro has been providing safe, affordable, and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 150,000 homes and businesses and continue to improve the way people live and work.

Living in London offers many lifestyle benefits. Develop your career at London Hydro.

Watch the short video below for more details!

For more information and to apply

To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document, saving the file as your last name and first name with no spaces (i.e., LastnameFirstname), by Friday, September 24, 2021 to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON  N6A 4H6. Fax: 519-661-5164. E-mail (quote Director, Information Systems in the subject line and ensure that you attach your resume): The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. An education check will also be conducted.

London Hydro is an equal opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

While we appreciate all applications received, only those invited for an interview will be acknowledged.  Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.